In July 2019 the CHS Domestic Services Department was re-accredited with the Cleaning Industry Management Standard (CIMS) with HONOURS.
The management team demonstrated that the service is structured to deliver a consistent, quality service and the team is committed to provide efficient operations and continuous improvement.
By implementing core CIMS principles into the service's management framework, both Calderdale and Huddersfield CHFT and CHS benefits from improved productivity, increased customer satisfaction and enhanced professionalism.
CHS were nominated and shortlisted for the following awards:
Healthcare Estates Award (IHEEM) 9th October 2019
Some positive feedback comments about our services received in January.
Andy Mould, Transport, Equipment and Security Services Manager received an email from a community staff nurse thanking the Equipment Team for their hard work and professionalism during a delicate situation:
"As a district team we had to deal with a very delicate situation and would just like your team to know how thankul we were for their efficient and helpful service. Firstly ... ordered equipment for a lady and this delivery arrived within an hour. The equipment was installed in no time at all by the men who attended. Sadly she passed away this afternoon, but the important thing is that we got her comfortable and she was in bed. I know that this was outside your policy to order equipment for us, but had this not happened, the families last moments with their loved one would have been a completely different experience!"