Our vision:
Together we will deliver outstanding compassionate care to the communities we serve.
Our behaviours:
We put the patient first / We go see / We do the must dos / We work together to get results
Strategy | Initiatives from Trust | Internal Objectives | External / Commercial strategy | ||||
---|---|---|---|---|---|---|---|
Our goals (The Result) | Transforming & improving patient care | Keeping the base safe | Staff: A workforce for the future | CSR / Sustainability | Financial effectiveness and efficiency | Bringing in house | External business |
Our Response | We will provide a safe and welcoming environment in HRI, CRH and in community sites with regards to patient experience and their journey through the hospital care service, including delivering the Reconfiguration programme. | We will help CHFT achieve a CQC rating of outstanding for estates and facilities services. | We continue development of a flexible, multi-skilled workforce capable of responding to changes and challenges of Hospital reconfiguration now and in future and commercial development | We will deliver actions identified within the new Green Plan and Sustainability Action Plan. We will coordinate the delivery of the Trust's Travel Plan, Working alongside the Active Hospitals' lead. | We will work with CHFT to achieve all targets as detailed in the Trust’s strategy, which are applicable to CHS services.
| We will explore bringing in house all those services that could be delivered more effectively and efficiently that way, starting with a review of cyclical maintenance contracts. | We will look at the development option of the contract decontamination with other Trusts. |
We will continue to meet our KPIs to CHFT | |||||||
We will work with other Trusts and WOSs, the ICS and WYAAT to provide improved services and efficiencies in relation to service delivery and the patient environment. | We will continue to develop a staff culture of safety, care, quality, value and patient focus by 'leading by example'. | We will provide leadership development opportunities and training for all staff to meet future changes, financial challenges and career aspirations. Apprenticeships at all levels will be embedded in organisation. | We will ,where possible, meet our corporate and social responsibility obligations. | We will improve efficiency according to Model Hospital KPIs for property, space utilisation and facilities management costs. | We will work with the Trust and other partners on plans post reconfiguration for the provision of the best services in the new build at Calderdale. | We will continue to engage with PFI and ICS colleagues to create a range of activities across states and facilities management in order to achieve maximum efficiencies and cost reduction. | |
We will continue to develop patient facing services and ensure a consistent 7 day service delivery model, including colleagues and management. | We will continue to ensure Statutory Compliance by 'doing the must dos' and ensuring all required duties are met, including compliance with health and safety and NHS Security Protect standards. | We will aim to be an excellent employer by widening participations, providing a healthy workplace and fostering an open culture where we listen to colleagues and celebrate our successes. | We will engage with the Trust to ensure that sustainability is embedded into Capital works and development plans. | Overall there will be a substantial increase in our revenue and turnover, with details to be provided in each annual plan. | We will provide opportunities across a wider area for shared learning, workforce and business development. | ||
We will be consistently delivering our annual financial plans and demonstrating value for money. | |||||||
We will develop a new communication hub working with CHFT covering switchboards, bleep systems and other methods of connecting. | We will continue to exploit new and emerging technology to improve services and patient care, | we will continue to work to achieve a workforce that is diverse and which reflects all levels of the communities we serve. | We will continue to engage with staff on key environmental agendas i.e. relating to carbon and energy reduction. | We will support the local economy where possible such as through local business, supply chains and skills development. | We will seek to exploit and develop business opportunities as they arise or are identified. |