CHS has a comprehensive suite of KPIs contained in Service Level Agreements with CHFT, which are closely monitored and managed.
These include:
- SLA001 General Office Services
- SLA002 Telecommunications
- SLA003 Health & Safety Services
- SLA004 Car Park Management
- SLA006 Operations Maintenance Management
- SLA007 Property Management
- SLA008 Estates Capital Development & Small Works
- SLA009 Energy & Utilities Management
- SLA010 Waste Management
- SLA011 Grounds & Gardens
- SLA012 Fire Safety
- SLA013 Medical Engineering
- SLA014 Domestic Services
- SLA015 Portering Services
- SLA016 Linen Services
- SLA017 Catering Services
- SLA018 Transport Services
- SLA019 Procurement
- SLA020 Decontamination Services
- SLA021 Management Provision of Equipment Services